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CLIENT ACCOUNT MANAGER NEAR FRODSHAM£25,000 - £30,000 DOE
We’re looking for a results-driven Account Manager to join our client based on the outskirts of Frodsham. This role is ideal for someone with strong sales acumen and a passion for customer engagement. You’ll be responsible for managing follow-ups on issued quotations, addressing client needs, and converting opportunities into confirmed sales. Working closely with the Head of Internal Sales, you’ll play a crucial role in meeting and surpassing sales targets.
YOUR NEW ROLE;
- Quotation Follow-Up; Regularly follow up on issued quotations to assess status and respond promptly to client inquiries
- Proactively reach out to clients with outstanding quotations to keep sales opportunities active
- Track and report quotation progress to the Head of Internal Sales, ensuring seamless communication
- Sales Closing; Engage clients to close sales by addressing any final questions or concerns
- Leverage product knowledge and persuasive techniques to convert quotations into confirmed orders
- Identify and address potential objections to ensure successful sales closures
- Understanding Client Rejection ReasonS
- Communicate with clients who did not accept quotations to understand reasons for rejection
- Document and analyse client feedback to identify patterns and areas for improvement
- Work with the Head of Internal Sales to develop strategies for overcoming common objections
- Client Relationship Management; Build strong, long-lasting client relationships to foster loyalty and repeat business
- Act as a primary point of contact for clients, addressing needs and inquiries professionally
- Stay informed about client business needs, industry trends, and competitor activity to tailor solutions
- Reporting and Analysis
- Keep accurate records of all sales activities and client interactions in the CRM system
- Generate regular sales performance reports, including quotation status and potential sales pipeline
- Analyze sales data to identify trends, gaps, and areas for improvement in the sales process
- Customer Feedback and Continuous Improvement
- Collect and report client feedback to help refine products and services
- Serve as the voice of the customer within the organisation, ensuring their needs are prioritised
- Collaborate with product development and marketing teams to recommend new features or enhancements
YOU WILL BE;
- Sales Acumen: Proven ability to close deals and consistently meet or exceed targets.
- Communication Skills: Strong verbal and written communication with a persuasive touch.
- Customer Focus: Dedicated to understanding and fulfilling client needs for high satisfaction.
- Problem-Solving Skills: Skilled at addressing client objections and developing solutions.
- Organizational Skills: Highly organised, with effective time-management abilities.
- Resilience: Motivated to succeed and resilient in the face of rejection.
- Team Player: Collaborative and willing to share insights and best practices with the team.
- Analytical Abilities: Capable of analysing sales data to drive continuous improvement.
This role is a great fit for a proactive, customer-focused sales professional ready to make an impact. For more information, contact us today!
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