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Sales Administrator - Gateshead.
Join a thriving, forward-thinking company with a second-to-none culture! Are you an experienced Sales Administrator looking for a stable and rewarding opportunity? Our client, a well-established and growing business in Gateshead, is expanding their team and seeking a dynamic and proactive professional to join them on a permanent basis.
At the heart of this company is its people-first culture, valuing collaboration, integrity, and professional growth. OA has proudly partnered with this client for many years, building a longstanding and trusted relationship while supporting their continued success and business growth. This is a company that truly invests in its employees, offering industry-leading training, development, and internal progression opportunities.
Why join our client?
- Salary: £24,000 - £27,000, depending on experience
- Quarterly bonus scheme based on company performance
- 36-hour workweek with flexible start and finish times: Monday to Thursday: 8:20 AM - 4:30 PM and Friday: 8:20 AM - 1:30 PM - early Friday finish!
- Hybrid working - once fully trained, you'll have the option to work from home every Friday
- Structured training & career progression opportunities
- Stable & secure company with low staff turnover
- Great location - based in Gateshead, with free on-site parking and excellent transport links
- Comprehensive benefits package, including: 25 days holiday plus bank holidays (extra leave for length of service), Profit-share bonus, Enhanced pension scheme, Life assurance, Enhanced parental leave, Employee assistance programme (24/7 helpline), Discount app & tickets to local attractions, Cycle-to-work scheme.
Your Role as a Sales Administrator
This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys providing outstanding support to clients and internal teams. You'll play a key role in managing sales orders, processing enquiries, and ensuring seamless communication between departments to deliver an exceptional customer experience.
Key Responsibilities
- Processing and managing customer enquiries through to quotation, ensuring efficient follow-up
- Handling and coordinating sales orders from initial enquiry to delivery
- Building and maintaining strong relationships with clients and key accounts
- Managing communications promptly and professionally via phone and email
- Supporting sales and marketing initiatives within the business
- Maintaining the centralised inbox to ensure quick response times
- Escalating technical support enquiries to relevant team via CRM systems
- Providing administrative support to the sales and business development teams
- Preparing reports and documentation as required
- Monitoring pricing and discount strategies to align with business goals
- Export administration tasks for international customers
What We're Looking For
- Experience in administration, customer service, or order processing
- Highly organised, proactive, and results-driven with a self-starter mindset
- Excellent communication skills - both over the phone and via email
- Strong problem-solving skills with a customer-focused approach
- Good IT proficiency - experience with Office 365 & CRM systems is a plus
- A team player who thrives in a collaborative environment
- A positive, can-do attitude and a willingness to take on new challenges
Ready to take the next step?
If you're passionate about sales administration and want to be part of a growing, supportive team, apply today!
?? Don't miss out on this exciting opportunity - apply now! ??
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
