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Role purpose
The HR Officer will be responsible for delivering a proactive and flexible HR service by providing relevant and compliant HR support to all employees and managers, ensuring best practice is always followed.
Working closely with the Head of HR to oversee the key stages of the employee lifecycle, including recruitment, onboarding, compensation and benefits, employee relations and staff development. Proactively managing the completion of all related tasks, to ensure adherence to all company procedures, documented policies and relevant employment laws, whilst also maintaining accurate and up-to-date records.
Key responsibilities include:
Managing the end-to-end processes associated with the employee lifecycle in close collaboration with the Head of HR.
Providing comprehensive administrative support to the HR Department, ensuring the HR systems and all HR-related documentation, records, and systems are maintained accurately and up to date.
Acting as the first point of contact for HR-related queries, offering timely and effective advice and guidance to employees and managers.
Supporting the development and implementation of HR policies and procedures, ensuring alignment with employment laws and business goals.
Provide accurate reports and people related KPI’s
Recruitment and Selection
Assist in developing position descriptions, job advertisements, shortlisting candidates, conducting interviews, and managing the selection process. Ensure all recruitment-related documentation complies with approval procedures and policies.
Employee Relations:
Support in resolving disciplinary and grievance matters. Advise employees and managers on HR policies and procedures. Lead the induction and onboarding process for new hires. Maintain employee files and upload relevant information to the HR System.
Remuneration & Benefits:
Prepare monthly payroll data, new starter paperwork, and additional payment forms. Manage employee benefit accounts, including monthly enrolments and updates. Assist in annual salary reviews, benchmarking, and benefits administration.
Other HR Support:
Compile HR statistics and assist with HR projects. Identify areas for improvement and best practices in HR processes. Oversee the development and updates of HR policies and procedures.
Administrative Duties:
Support recruitment processes by advertising roles, shortlisting candidates, and scheduling interviews. Coordinate meetings, prepare documents, and arrange travel and accommodation. Perform general office management tasks and support HR processes, such as managing sickness absence, processing starters and leavers, and tracking HR expenses and spend against budget.
Skills and experience
Accurate and attentive to detail
Well organised and proactive
GDPR compliant
Effective communicator both verbally and written
Ability to build and maintain strong relationships with employees and managers across all levels
Ability to work alone or within a team
CIPD Level 5
Competencies
Autonomy
Uses discretion in identifying and responding to issues and assignments
Receives specific direction, accepts guidance and has work reviewed at agreed milestones
Determines when issues should be escalated
Plans, schedules and monitors own work
Influence
Interacts with and influences colleagues
Has working level contact with suppliers and partners
Understands and collaborates on the analysis of user/customer needs and represents this in their work
Complexity
Performs a range of tasks, sometimes complex and non-routine, in a variety of environments
Applies a methodical approach to establish definition and/or find a resolution
Knowledge
Has sound generalist and/or specialist knowledge within their field
Demonstrates effective application of knowledge
Takes action to develop own knowledge
Business Skills
Communicates effectively, internally and externally
Appreciates how own role and work relates to other departments and the wider business
Analyses and looks for ways of improving processes and procedures
