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Job title: Service Desk ManagerLocation: Newcastle Upon TyneWorking Hours: 8:30am - 5:00pmWorking style: Hybrid 4 days in the office a weekStart date: ASAPWe are currently working with a rapidly growing Managed Service Provider who are looking to bring in a Service Desk Manager. The Service Desk Manager will be monitoring and managing the KPIs and performance of a team of 4.The successful Service Desk Manager will be joining an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grows and will have the opportunity to become the Head of multiple different teams.Essential skills - Service Desk Manager
- Previous managerial experience
- IT background
- Knowledge of IT Products, Security, Telecoms, IT Support, Backups and MS products
- Excellent communication skills
Desirable - Service Desk Manager
- MSP or Telecoms experience
- Troubleshooting experience
- Process driven
- Relevant IT degree or certifications
This is a great opportunity for you to progress your career and work with a rapidly growing organisation so please apply with your up to date CV.IT Manager / Service Desk / Management / IT Services / Microsoft / MS/ MSP / Managed Service Provider / Telecommunications / Telecoms / Backups / Security / Security / Troubleshooting /
