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Service Coordinator

Clearwater People Solutions Ltd
Posted a day ago, valid for a month
Location

Gatwick, West Sussex RH6 0PE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a leading commercial services company, is seeking a Service Coordinator for their maintenance department.
  • The role involves coordinating and scheduling maintenance tasks based on customer needs and engineer availability.
  • Candidates should have up to 2 years of experience in coordination or scheduling, though this is desirable rather than essential.
  • The position offers a salary of £26,000 to £30,000 per annum, depending on experience.
  • Strong customer service skills and effective communication abilities are essential for success in this role.

Our client, a market-leading commercial services company, is currently recruiting a Service Coordinator to join their planned and reactive maintenance Department. The Service Coordinator will be responsible for coordinating and scheduling maintenance with our team of engineers, based on customer location, machine requirements, and engineer availability.

Key Responsibilities for the Service Coordinator:

  • Proactively contact customers to discuss, negotiate, and finalise maintenance agreements for their machines
  • Communicate scheduled visit details with both customers and engineers, ensuring expectations are clear and well-managed.
  • Maintain an organised database of customer contracts, including contract status, renewal dates and machine details
  • Prepare reports on contract status, renewal dates, and maintenance schedules

Skills Required for the Service Coordinator:

  • Up to 2 years experience in Coordination/Scheduling - desirable but not essential
  • Strong customer service background
  • Keyboard/Personal computer skills
  • Multitasking and problem-solving skills
  • Strong written and spoken communication

Please apply as directed!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.