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Facilities Services Administrator
Location: Gillingham
Salary: £14.13ph / £23,881 per annum
Start Date: ASAP
We are looking for a highly organised and customer focused Administrator to join our dynamic team. This role offers a variety of responsibilities, combining front-of-house reception duties with administrative support to ensure the smooth running of the facilities department.
Key Responsibilities:
- Front-of-House Reception:
- Welcoming visitors and staff with a professional and friendly approach.
- Directing visitors to the right location and issuing visitor passes or lanyards as needed.
- Managing general enquiries and ensuring a high standard of customer service.
- Room Booking and Event Support:
- Coordinating room bookings and ensuring all required facilities are available.
- Supporting event organisation, including setting up spaces, ordering supplies, and liaising with relevant staff.
- Assisting with event logistics and ensuring smooth operations during events.
- Administrative Support:
- Ordering office supplies and maintaining stock levels.
- Sending emails to confirm product needs, stock availability, and supply orders.
- Assisting with general office administration tasks such as filing, record keeping, and document management.
- Handling incoming phone calls and directing them to the appropriate person or department.
- Assisting with purchasing and processing Purchase Orders (POs).
- Customer Service:
- Providing excellent service to staff, students, and visitors at all times.
- Responding to queries promptly and efficiently, with a focus on delivering positive outcomes.
Skills & Experience:
- Strong communication and interpersonal skills, with a friendly and professional manner.
- Ability to handle multiple tasks and prioritise effectively in a busy environment.
- Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with office software tools like SharePoint and Teams.
- Ability to work both independently and as part of a team.
Hours:
- Monday to Friday: 8:00 AM - 3:00 PM (30-min lunch break)
- Occasional Saturday work may be required for student recruitment events, with prior notice.
Why work for Adecco?
- Weekly pay
- Accrue holiday pay while you work
- Free parking
- Access to Adecco's benefits package, including retail discounts and a well-being platform
This is an exciting opportunity for someone with strong organisational skills, a proactive attitude, and a passion for delivering exceptional customer service. If you are looking for a role where no two days are the same, and you enjoy taking on a variety of tasks in a fast-paced environment, this could be the perfect fit for you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
