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Online Live Chat Agent - 3 days office / 2 days home

Huntress
Posted a day ago, valid for 15 days
Location

Gillingham, Kent ME8 0RU, England

Salary

£25,000 - £1,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for a detail-oriented Online Live Chat Agent to join our client's team in Kent, offering a salary of £25,000 plus a £1,000 yearly performance-related bonus.
  • The role requires excellent communication skills and a strong customer service mindset to deliver exceptional support through live chat and email.
  • Candidates should be able to resolve customer issues and escalate complex inquiries when necessary.
  • This position is suitable for individuals with prior customer service experience, although specific years of experience are not mentioned.
  • The job offers a hybrid work model of 3 days in the office and 2 days at home.

Online Live Chat Agent - 3 days Office/2 days home

£25,000 + £1000 yearly performance related bonus

Kent

We are seeking a detail-oriented and customer-focused individual to join our client's team as an Online Live Chat Agent.

The successful candidate will be responsible for delivering exceptional customer service through live chat and email.

Responsibilities:

  • Resolve customer issues and escalate complex issues
  • Respond promptly and professionally to customer inquiries received via live chat and email.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and a customer service-oriented mindset.

If applicable, Apply now, for Immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.