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Online Live Chat Agent - 2 days office / 3 days home

Huntress
Posted 3 days ago, valid for a month
Location

Gillingham, Kent ME8 0RU, England

Salary

£25,000 - £27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for an Online Live Chat Agent based in Kent, requiring candidates to work 2 days in the office and 3 days from home.
  • The salary for this role ranges from £25,000 to £27,000, along with an additional yearly performance-related bonus of £1,000.
  • Candidates should possess excellent written and verbal communication skills, along with a strong attention to detail and a customer service-oriented mindset.
  • The role involves resolving customer issues, responding to inquiries via live chat and email, and escalating complex issues when necessary.
  • Applications are welcome from individuals who have the right to work in the UK, and the recruitment process promotes diversity and inclusivity.

Online Live Chat Agent - 2 days Office/ 3 days home (Please only apply if you are based in Kent)

£25,000 - £27,000 + £1000 yearly performance related bonus

Kent

We are seeking a detail-oriented and customer-focused individual to join our client's team as an Online Live Chat Agent.

The successful candidate will be responsible for delivering exceptional customer service through live chat and email.

Responsibilities:

  • Resolve customer issues and escalate complex issues
  • Respond promptly and professionally to customer inquiries received via live chat and email.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and a customer service-oriented mindset.

If applicable, Apply now, for Immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.