Customer Advisor

Simon Lincoln Recruitment Solutions

Posted 12 hours ago, valid for 23 days

Glasgow, City of Glasgow G62 6EP, Scotland

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

This is an ongoing temporary contract position requiring 40 hours of work per week, covering a rota from 7:00 am to 7:00 pm, across five days from Monday to Sunday.
The role involves maintaining high levels of customer service and acting as a role model for excellent service delivery.
Key duties include handling customer enquiries, assisting with open days and viewings, and providing administrative support to the Property Manager.
Candidates should have at least one year of experience in a customer service or administrative role.
The salary for this position is competitive and commensurate with experience.

PLEASE NOTE THIS IS AN ONGOING TEMPORARY CONTRACT

Rota Hours: 40 hours a week - Covering 7.00am - 7.00pm

Rota Days: 5 days - Covering Monday to Sunday

Duties

To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
To assist on open days and carry out viewings.
Helping set up events
To provide administration assistance to the Property Manager
To work effectively under your own initiative and within a small team of committed and conscientious colleagues to achieve the objectives of the Corporate Goals.
Embed customer involvement by involving and consulting customers to find ways to shape, improve and deliver services to meet their needs and to promote the student experience within our halls through entertainment and involvement.

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