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Employee Benefits Administrator

Reed
Posted 2 days ago, valid for a month
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Employee Benefits Administrator position is located in Glasgow city centre, offering a hybrid work model of 3 days in the office and 2 days remote.
  • Candidates should have a minimum of 2 years' experience in the Financial Services industry, specifically with exposure to employee benefits.
  • The role involves preparing documentation for client meetings, managing client inquiries, and maintaining accurate databases.
  • The position offers a competitive salary along with benefits including a pension scheme, 33 days of holiday, and death in service cover.
  • This opportunity is ideal for individuals who excel in a dynamic environment and are committed to delivering exceptional client service.

Employee Benefits Administrator – Client Services

  • Location: Glasgow city centre (3 days in office / 2 days remote)
  • Hours: 35 hours per week

Join our client’s dedicated team as an Administrator in Client Services. In this role, you’ll be pivotal in supporting their planners to maintain and enhance their portfolio of employee benefits clients. This position is perfect for someone who thrives in a dynamic environment and is committed to delivering exceptional service.

Key Responsibilities:

  • Prepare documentation for client appointments and meetings.
  • Perform general office duties such as filing, handling post, and managing stock and order systems.
  • Complete client reports and send prepared investment information/reports to clients.
  • Respond to client administrative inquiries via face-to-face, telecommunications, or letter.
  • Develop and maintain processes to support paraplanners and financial advisors.
  • Ensure the integrity of ‘Model Office’ processes and databases.
  • Liaise with policy providers for policy details, obtain policy illustrations, and process new business applications, tracking them to completion.
  • Maintain accurate client information databases and communicate outcomes from provider liaisons.
  • Assist with the retention and development of client relationships and the identification of new clients.

Skills & Qualifications:

  • Minimum of 2 years’ experience in the Financial Services industry, including exposure to employee benefits.
  • Knowledge of group risk and protection is required.
  • Excellent secretarial and numeracy skills with a high degree of accuracy.
  • Strong interpersonal and organisational skills.
  • Proficient in Microsoft Word and Excel.
  • Desirable: Knowledge of Model Office and NVQ Level 3 in Business Administration.

Benefits:

  • Competitive salary
  • Opportunities for professional development and career advancement.
  • Death in Service cover at eight times your basic salary, subject to any caps and rules of the scheme.
  • Pension Scheme with employer contributions of 8% and minimum employee contributions of 3%.
  • 33 days holiday inclusive of 8 bank holidays, increasing by 1 day for each year of service up to 36 days
  • Supportive team environment focused on achieving high-quality outcomes.

How to Apply:

This role offers a unique opportunity to contribute to a team that values professionalism and client satisfaction. Join our client in making a difference in the lives of their clients and their employees.

If you are looking to further your career within a dynamic environment, please submit your CV to avoid disappointment. If you have any questions, please contact Pauline Low at REED on .

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.