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- Administrate of all aspects of client and company processes.
- Responsible for the support of engineering, record/sense checking data, updating reports, update client and company systems, supporting administration and service management.
- Maintain consistent and effective communication with engineers to oversee project completion within client SLA's.
- Establish control to identify outstanding purchase orders and unissued parts.
- Manage engineering staff, including coordinating holiday leave with area controllers.
- Produce progress/status updates for clients or their representatives.
- Manage engineer timesheets and expenses.
- Ensure all tasks are financially closed within customer and company guidelines.
- Maintain records of legislative documentation to meet client/company recommendations.
- Manage the filing process for supporting documentation.
- Manage spreadsheets with accuracy.
- Proficient in administration, particularly in Excel and Microsoft packages.
- Previous experience in an Administration or Data Entry role.
- Strong collaborative teamwork skills.
- Effective multitasking ability and composure under pressure.
- Preferred, though not essential: background in the service industry.
- Ability to build strong rapport with customers and team members.
