Internal Business Development Manager - Applications

About the role;As an Internal Business Development Manager in Applications, you will be responsible for seeking out opportunities and delivering new customer wins within the TSG Connect base, identifying Applications related Pillars, Posts and Pins.

This is a hybrid role, with the successful candidate expected to work between home and the Glasgow office.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a 'Great Place to Work’ in addition to being placed on the '2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Why should I work for TSG?

• Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
• Our open and honest culture where feedback is taken on-board and acted upon
• Our social events - annual all expenses paid 'TSG Festival’ and team building funds
• Two paid CSR days per annum that you can use to support the community
• Giving something back - the 'TSG Foundation’ established in November 2022 has so far donated over £120,000 to support nominated businesses and charities
• Our responsibility to the environment as we work towards net carbon zero
• Flexible working opportunities including home working and hybrid options
• Annual salary benchmarking
• Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

• Seek out new business opportunities within defined Connect base adhering to guidelines and timescales in line with our Service Catalogue and clearly identified Applications related Pillars, Posts and Pins.
• Deliver consistently against all targets.
• Build, manage & maintain a substantial pipeline of qualified opportunities to underpin target achievement.
• Ensure that all pipeline activity is accurately recorded and updated within CRM.
• Thoroughly research & understand individual market sectors to identify potential customer targets.
• Accurately forecast sales by month & quarter.
• Demonstrate TSG’s product & services suite clearly & differentiate TSG’s offering within the market.
• Successfully position TSG’s solutions within the context appropriate to the specific client or sector, utilising Value Based arguments, and Consultative Sales engagement.
• Negotiate pricing & contractual terms as required & in line with company guidelines.
• Track progress against targets on an ongoing basis & take necessary action to refocus efforts if targets are not being met.
• Ensure all customers receive a professional handover from Business Development to Account Management at the appropriate time.
• Continually development your knowledge & skills to ensure they remain current & relevant.
• Ensure completion of all required Sales documentation & adherence to all Sales processes.
• Demonstrate effective and collaborative use of all available resources.
• Understands the value of developing leads and contacts through cold calling when necessary.
• Practical and action orientated sales performance & planning including but not limited to GAP recovery and 306090-day planning.

Knowledge, Skills & Experience;

• Demonstrable Business Development experience.
• Consecutive over-achievement against individual targets.
• Strong problem-solving skills.
• Excellent listening, verbal, and written communication skills.
• Ability to build rapport and good working relationships with key stakeholders.
• Strong PowerPoint & Presentation Skills.
• Commercial awareness and a broad understanding of business issues.
• Needs based sales methodology, solution, or consultative selling.
• Demonstrable track- record closing solution sales.
• Background within the ICT sector.
• Background within and understanding of SME market segment.
• Demonstrates commitment to the role, team, and company, and will go the extra mile when required.
• Possess a high work ethic in accordance with role demands, expectation and responsibility.
• Credible, articulate, confident and tenacious, with the gravitas and credibility to build relationships with executives at all business levels.
• Naturally consultative in approach evidenced by the ability to ask the right questions of the right person at the right time.

Benefits;

• 25 days annual leave + public holidays, rising with length of service
• Employee benefits trust
• Company bonus scheme
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Healthcare and Cash plan
• Electric vehicle salary sacrifice scheme
• Cycle to work scheme
• Perkbox discounts
• Employee assistance programme
• Paid CSR Days
• Company sick pay and income protection cover
• Enhanced Maternity and Paternity pay
• Employee recognition scheme
• Eyecare vouchers
• Discounted gym membership
• Long service rewards

If this sounds like the role for you, please apply today to be considered.