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Customer Service Administrator (Recruitment Team)

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Posted 8 hours ago, valid for 20 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£23,000 - £25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Customer Service Administrator is needed for a recruitment team in Eurocentral on a contract until April 2025.
  • The role requires a driving license and access to a vehicle due to the location's limited public transport options.
  • The salary for this position is £25,000 per annum, and candidates should have a minimum of 1 year of relevant experience.
  • The job involves onboarding new courier drivers, conducting approximately 30 interviews daily, and ensuring accurate data entry.
  • Candidates should be available to start on January 6, 2025, and will have the option of flexible working after initial training.

I am currently recruiting for a Customer Service Administrator to join my clients Recruitment team, based in Eurocentral on a contract until April initially. You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.

For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally.

You will work Monday - Friday 10am - 6pm. You will work on rotational weekends, potentially every 3rd weekend working hours between 10-6, with a day off during the week. The salary will be 25,000 per annum.

On a typical day you will be responsible for the on-boarding of new courier drivers who have expressed interest in joining the business. This will entail reviewing applications from new drivers and contacting them to guide them through the following steps:

  • Ensure they hold a valid UK driving licence and collect their car/van registration number to input into the system
  • Schedule their on-site training day at their nearest depot once they have completed necessary online training modules
  • Offer additional details about their local depot, including the field manager's contact details and address for training days
  • Communicate anything they must do prior to attending their local depot for training
  • Be comfortable using the systems to record notes and actions taken during telephone interviews

You will be expected to complete on average 30 interviews per day, therefore you must be comfortable completing a high volume of work, whilst holding basic computer literacy skills and having accurate attention to detail whilst inputting data into the systems.

If you are available immediately and able to start on the 6th January 2025, then I would urge you to apply now, or email me for further details on (url removed)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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