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- The Senior IT Manager will be responsible for leading, motivating & delivering a wide range of IT projects and change initiatives across the business technology & Infrastructure.
- Responsible for IT incidents & services, delivered in both internal & external, as required by the business.
- Tasked with management & maintenance of the business systems, architecture and infrastructure.
- To manage security alerts & provide a robust & proactive reliable level of service for all stakeholders.
- Strong IT background working in a similar environment
- Strong communicator, with the ability to engage, collaborate and take people on a journey to deliver meaningful business change.
- Experience of managing IT Service Desk & business services to the contact centre.
- Strong experience in different IT methodology - Azure AD & Microsoft technology & solutions
- Experience of working on digital IT projects/change initiatives.
- Good stakeholder engagement, with the ability to engage at a variety of levels.
