Role: Credit Controller
Location: Glasgow (South Side)
Looking to elevate your career by overseeing the company's credit control function, ensuring that payments are collected in a timely and efficient manner, and maintaining strong relationships with our customers
This opportunity requires a confident professional to work in cross-collaboration with different departments
Our client is ideally looking for someone with proven experience in Credit Control, good communication skills, who is looking for a new challenge and the opportunity to thrive within a high-profile role.
Key Responsibilities:
- Chasing payments professionally and timely
- Oversee a portfolio of customer accounts, ensuring that payments are received in accordance with agreed terms and conditions
- Chase overdue payments by phone, email, and letter while maintaining a professional relationship with customers
- Ensure the timely collection of debts and assist in maintaining the company's cash flow
- Resolve any disputes or issues related to payment and work closely with the sales and customer service teams to address concerns
- Assess credit risk and monitor customer credit limits to ensure they align with company policy and industry standards
- Reconcile customer accounts, manage payment plans, and keep accurate records of all communications
- Provide excellent customer service, responding to inquiries and resolving issues effectively
- Work closely with other departments to ensure accurate and timely invoicing and payment processing
- Provide cover and support to colleagues
Experience:
- Proven Credit Control experience
- Excellent communication skills, both written and verbal
- Excellent Excel skills
- Strong organisational skills
If you're ready to grow with a market-leading business and take on a rewarding and impactful role, I'd love to hear from you!
Please send your CV to Rosie Hutcheon, via the 'Apply Now' option to be considered for the role.