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I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract. This will be office based and there is parking available on-site.
You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a 37.5 hour week. The hourly rate for this role will be 13.85 per hour, with the annual salary being 27,000.
You will be responsible for:
- Organising the service operatives and contractors to undertake work in new home plots
- Ensure there is an accurate log of all home investigations or notes so that all cases are kept up to date and can be actioned appropriately
- Managing the CRM's diaries, to ensure that clients complaints are being dealt with appropriately and in a timely manner
- Email inbox management regarding any home inquiries
- You will be responsible for the collation and management of information and data and the escalation of customer issues where appropriate
- Liaise with relevant departments regarding customer complaints or queries
Experience working with confidential data and having a high attention to detail is a must. Experience using Dynamic 365 is also a desirable.
You must have experience within a Facilities Management/Coordinator/ Housing background to be considered for this role.
If you are available to start immediately, please apply now or contact me for more information on (url removed)
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
