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Customer Service Administrator

Pertemps Scotland
Posted 2 days ago, valid for 17 days
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Customer Service Administrator is available in Glasgow, offering a salary range of £25,000 to £26,000.
  • Candidates should have a proven track record in a Customer Service environment, with experience in the hire industry being advantageous.
  • The position involves taking inbound calls, processing orders, maintaining spreadsheets, and liaising with various stakeholders.
  • Shifts are rotational and scheduled between 8:45 am and 5:30 pm, Monday to Friday.
  • Additional benefits include staff incentives, loyalty holidays, and access to an in-house Learning & Development team.
Role: Customer Service AdministratorLocation: Glasgow (Office Based)Salary: £25,000-£26,000Pertemps are recruiting Customer Service Administrator to work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary £25,000-£26,000.We are open to speaking with anyone from a Customer Service or Call Centre background.Responsibilities:
  • Taking inbound calls from customers
  • Providing quotations and processing orders
  • Operating and maintaining spreadsheets
  • Liaising with internal departments and external stakeholders
  • Producing weekly reports
  • Raising contracts and discussing with customers
About You:
  • Proven track record within a Customer Service environment
  • Experience of working in the hire industry would be advantageous
  • The ability to work effectively under pressure and prioritise your workload
  • The ability to meet deadlines
  • Strong attention to detail and be highly organised
  • Effective communication skills, both written and verbal
  • Proficient skills in MS Office packages including Excel and Word
Benefits:
  • Salary of between £25,000 - £26,000 dependent on experience
  • Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
  • Great additional benefits including staff incentives and loyalty holidays
  • Employee Welfare Fund (company funded social events)
  • Access to in-house Learning & Development team

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.