Customer Service Advisor

Posted 9 hours ago, valid for 17 days

Glasgow, City of Glasgow G62 6EP, Scotland

Full Time

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Sonic Summary

The position is for a full-time, permanent Customer Service Advisor with a salary of £23,600.
Candidates should have a passion for delivering outstanding customer service and thrive in a customer-focused environment.
Key responsibilities include handling inbound calls, addressing banking queries, and providing exceptional customer service.
The role offers comprehensive training, over 7 weeks of holiday, and performance-based bonuses.
Applicants are expected to possess excellent communication skills and a customer-centric approach, with relevant experience preferred.

**Position: Customer Service Advisor****Type: Full-Time, Permanent****Hours: Full time, various shifts****Salary: £23,600****Start Date: 3rd March**Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.**Key Responsibilities:**- Handle inbound calls from customers- Address banking queries and concerns with care- Assist customers with their claims- Provide exceptional customer service- Navigate various systems to deliver efficient solutions**What We Offer:**- Comprehensive training and ongoing professional development- Generous holiday allowance of over 7 weeks- Performance-based annual bonus- Attractive discounts on our services- Opportunity to purchase company shares**Skills:**- Excellent communication skills- Proficient with IT systems- Empathetic and customer-centric approach- Strong customer service skills- Ability to meet KPIsIf you're ready to make a positive impact in the world of customer service, apply now to join our team!

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