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Customer Service Advisor

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Posted 11 hours ago, valid for 11 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£12.91 per hour

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service role requiring 35 hours of work per week from Monday to Saturday.
  • The salary for this role is £23,500 for a 6-month contract with a high potential to become permanent.
  • Candidates should have at least 6 months of experience dealing with complex queries, preferably in financial services.
  • The job involves supporting customers, liaising with third parties, and providing a professional and empathetic approach.
  • Excellent written and verbal communication skills are essential for this role.

Customer Service
Monday - Saturday 35 hours
23,500
6 month contract high potential to go perm!
February start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team!

What will you be doing?
* Supporting customers through various queries
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.