Customer Service (Banking) - Temporary

Michael Page

Posted 21 hours ago, valid for 25 days

Glasgow, City of Glasgow G2 5LA, Scotland

£12 - £14 per hour

Part Time

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Sonic Summary

Our client is seeking two temporary Customer Service representatives in the financial services sector.
The role involves processing lender submissions, checking documents for compliance with MAB standards, and managing the mortgage journey from assessment to completion.
Candidates should have a background in customer service, preferably within banking.
The position offers a competitive salary, although the specific amount is not disclosed.
Previous experience in a customer service role is required, but the exact number of years is not specified.

Our client is looking for two Customer Service temps

Client Details

A leading financial services temp

Description

Processing lender submissions, including keying decision in principles, applications and fulfilling MAB system requirements
Document checking for our clients to ensure that they align to MAB standards and meet lender requirements
Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessment, approval, to offer and post offer stage
Communicating with advisers/clients and lenders as the business demands
Proactively managing cases through to completion
Proactively calling leads to establish where they are in their client journey, when required.

Profile

A candidate from a customer service banking background

Job Offer

A competitive rate and great working enviornment

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Customer Service Representative