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Customer Support Administrator Paisley

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Posted 2 days ago, valid for 17 days
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£13.85 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Support Administrator position is available in Paisley with a Housing association on an ongoing temporary contract.
  • The role offers an hourly rate of £13.85, equating to an annual salary of £27,000.
  • Candidates must have experience in Facilities Management, Coordination, or a Housing background.
  • The position requires a high attention to detail and experience working with confidential data, with knowledge of Dynamic 365 being desirable.
  • Working hours are Monday to Thursday from 8:45am to 5pm and Friday from 8:30am to 3:30pm, totaling 37.5 hours per week.

I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract. This will be office based and there is parking available on-site.

You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a 37.5 hour week. The hourly rate for this role will be £13.85 per hour, with the annual salary being £27,000.

You will be responsible for:

  • Organising the service operatives and contractors to undertake work in new home plots
  • Ensure there is an accurate log of all home investigations or notes so that all cases are kept up to date and can be actioned appropriately
  • Managing the CRM's diaries, to ensure that clients complaints are being dealt with appropriately and in a timely manner
  • Email inbox management regarding any home inquiries
  • You will be responsible for the collation and management of information and data and the escalation of customer issues where appropriate
  • Liaise with relevant departments regarding customer complaints or queries

Experience working with confidential data and having a high attention to detail is a must. Experience using Dynamic 365 is also a desirable.

You must have experience within a Facilities Management/Coordinator/ Housing background to be considered for this role.

If you are available to start immediately, please apply now or contact me for more information on

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.