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A major investment bank is seeking an experienced ServiceNow Data Architect to join their Enterprise Technology & Services team. This critical role will oversee the data infrastructure architecture related to the firm's IT Service Management (ITSM) framework.
Key Responsibilities- Manage the data design of the firm's Configuration Management Database (CMDB) through operationalization of the Common Service Data Model (CSDM)
- Assess, design, and manage data architecture with focus on efficiency, effectiveness, and policy compliance
- Identify and track internal and external data sources
- Collaborate with stakeholders to validate data needs and maintain CMDB hygiene
- Ensure alignment with enterprise architecture guidelines and technology strategy
- Establish data architecture working group frameworks
- Support triage and prioritization of new or changing requirements
- Create and present CMDB design and data movement architecture reports
- Conduct regular audits to assess compliance with approved design standards
- Coordinate with platform, archiving, data quality, and data security management teams
- Minimum 5 years' experience as a data architect or leading a team with a data architect
- Minimum 2 years' experience with ServiceNow
- Experience with ITSM functions including Incident, Problem, Request, Change, Release, IT Asset, Knowledge, and Reporting
- Experience in financial services or similarly regulated industries
- Strong knowledge of ITIL frameworks and best practices
- Excellent problem-solving skills with methodical approach to distributed systems
- Ability to collaborate with globally distributed teams
- Strong analytical skills with creative approach to problem solving
- Understanding of various technology implementation methodologies
- Excellent time management and communication skills
- Self-motivated with strong ownership and accountability
- ServiceNow Admin and ServiceNow developer certifications
- ITIL certification
- Program Management and/or Agile development experience
- Financial industry experience
- Glasgow, UK
- Hybrid working arrangement (3 days in office)
- 12-month PAYE contract
- Day rate: £528.48
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
