Field Supervisor

Field Supervisor - Scotland

£28,500 - £30,000 plus bonus

A leading UK-based field services company is seeking a motivated and experienced Field Supervisor to oversee the performance of a team of Field Representatives within an allocated region. This role involves a combination of team leadership, training, performance monitoring, and direct fieldwork within the utilities sector.

Key Responsibilities

• Supervise, coach, and support a team of employed and self-employed Field Representatives.

• Assist with recruitment, onboarding, and ongoing training of field staff.

• Monitor and enhance performance through regular assessments and 1-2-1 meetings.

• Conduct field visits, including site and meter inspections, balance collection, and occupancy checks.

• Attend Magistrates’ Court to obtain and execute Rights of Entry Warrants.

• Oversee utility isolations in collaboration with engineers and locksmiths.

• Ensure compliance with industry regulations, data protection, and customer service standards.

• Produce detailed reports and present regional performance updates.

• Communicate effectively with internal teams, clients, and external stakeholders.

Requirements

• Proven experience in a supervisory or leadership role, ideally within a field-based environment.

• Strong knowledge of the utilities sector, including Rights of Entry Warrants and isolation processes.

• Familiarity with industry regulations, including vulnerability assessments and ability-to-pay evaluations.

• Excellent organisational, problem-solving, and decision-making skills.

• Ability to work independently while managing a regional team effectively.

• Strong communication skills, both written and verbal.

• IT proficiency, including Microsoft Word, Excel, and PowerPoint.

• Flexible and adaptable to changing business needs.

What’s on Offer

• Competitive salary with opportunities for performance-based incentives.

• Field based role with home working.

• A dynamic role combining leadership and hands-on fieldwork.

• The opportunity to influence and develop a high-performing team.

• Supportive management structure with ongoing training and career development.

This role requires an individual with a proactive mindset, excellent leadership skills, and a commitment to delivering high standards in a fast-paced, regulated environment.

Apply today to become a key player in a leading field services team