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At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.
We are currently looking for a Traffic Clerk to join our team at our Uddingston depot.
We are looking for a well organised individual to provide high level administrative support for the traffic team ensuring the accurate flow of information throughout our haulage operations, liaising with customers, providing timely updates, creating bookings of deliveries/collections, and liaising within the traffic team to ensure a smooth operation is delivered.
The hours for this role will be 42.5 hours per week, worked on a rolling shift pattern between 07:00 19:00 Monday Friday, with some Saturday working as per the agreed rota, which includes Saturday bonus payment.
Benefits Included
An attractive salary of £26,785 per annum
Life insurance
Medicash scheme
Sickness scheme
Company Pension
Responsibilities
Ensure all jobs are accurately recorded in systems with orders being updated to ensure accurate documentation including PODs, Consignment Notes, etc.
Book in deliveries / collections as required, entering details into systems inline with process.
Liaising with including brief and de-briefing of drivers on a daily basis.
Provide regular situation reports and updates to relevant personnel in traffic team as required.
Handle real time communications with our drivers, solving or escalating issues as appropriate where they occur.
Work collaboratively with other WMA departments, Palletforce Members and Network.
Ensure pricing tables are up to date and jobs are invoiced accurately as required
Liaise with customers and drivers, keeping a detailed record of actions on RR and HR records
Requirements
Previous experience of working within a transport office is preferred.
Previous transport / pallet network experience desirable.
Ability to work under pressure, and thrive in a busy, fast paced environment
Ability to be a team player, having a flexible approach to work.
Good attention to detail
Confident & professional telephone manner
Professional approach to customer care and relationships
Must be proficient in using Microsoft packages (Excel, Word, Outlook)
Effective communication skills, written and verbal
Ability to work unsupervised, or as part of a team, and be able to use your own initiative
Ability to multitask and prioritise tasks
If you are interested in this exciting opportunity, please click the Apply Button now.
If you have not received a response from us within four weeks of submitting your application to us, please consider your application unsuccessful on this occasion as unfortunately, we are not able to respond to all candidate applications as we would wish. We reserve the right to close vacancies at any time once we have received sufficient applications, we advise you to submit your application as early as possible to avoid disappointment.
