Back to search
Job Title: Internal Sales
Reporting To: Branch Manager
Salary: Competitve
Location: Hillington, Glasgow
Main Purpose: To ensure the timely response to all customer enquiries.
Duties & Responsibilities:
- Monitor and respond to all customer enquires sent to the branch through email or phone calls.
- Create customer quotes.
- Contact suppliers to get prices and lead times on parts required for quotes.
- Convert quotes to orders on the system once accepted by the client.
- Advise customers that goods are ready for collection.
- Arrange shipping of the goods to site if required.
- Convert jobs to invoices on the system once collected or shipped.
- Work with the internal service team to quote remedial works required from engineer site visit reports.
- Convert remedial quotes to jobs once accepted by the client.
- Place orders with suppliers for parts required.
- Notifying the internal service team once all materials for remedial jobs are booked into stock and the jobs are ready to schedule.
Skills, Knowledge & Person Specification:
- Good communication skills
- Good numeracy skills
- Computer literate in various Microsoft packages and company operated systems
- Self-driven and focused individual with the ability to work on own initiative
- Ability to work as part of a team
- Proactive/problem solver
- Capable of multi - tasking
- Knowledge of pumps and ancillary equipment would be adventageous
Attributes:
- Tenacious
- Driven
- Ability to focus
- Organised
- Calmness
