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Utilities Complaint Handler

Huntswood
Posted 8 hours ago, valid for 24 days
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£155 per day

Contract type

Full Time

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Sonic Summary

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  • Huntswood is seeking Utilities Complaint Handlers with experience in utilities and complaint handling for a project in Glasgow.
  • The role involves investigating and resolving business customer complaints while balancing the needs of both the customer and the company.
  • The position offers a day rate of £155 and is available exclusively to individuals working through an Umbrella company.
  • Candidates should have experience in investigating complaints, preferably within a utilities or water company, and excellent communication skills.
  • This is a 2-month office-based contract, starting on 18th November 2024, with working hours from Monday to Friday, 9am to 5:30pm.

Huntswood is looking for Utilities Complaint Handlers with utilities and complaint handling experience to join an exciting project based in our Glasgow Office. As a complaint handler you will be investigating business customer complaints and resolving them with solutions that suits the customer and the company.

Start Date: 18th November 2024

Day Rate: £155 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Location: Glasgow City Centre - This is a office based role

Working hours: Monday to Friday , 9am to 5:30pm

What Huntswood can offer:

  • A 2 month contract
  • A chance to gain experience in a professional and challenging environment, working for well-known organisations
  • The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future

What Huntswood is looking for:

  • Experience investigating complaints for a utilities company
  • Experience working for a water company would be beneficial
  • Experience working with commercial customers would be beneficial
  • Commitment to work at client's office in Glasgow
  • Excellent communication and interpersonal skills
  • Ability to work independently as well as being able to work as a team
  • Strong attention to detail
  • Ability to navigate through a number of in-house databases
  • Good MS Office skills, particularly MS Word

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!

'It's not just about what we do, but the way we do it. And it's our values that make us special.'

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

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