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Construction Technical Support

CBW Staffing Solutions
Posted 18 days ago, valid for 7 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£27,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Construction Technical Support Assistant in the renewable energy sector offers a salary range of £27,000 to £30,000, depending on experience.
  • This office-based role requires candidates to have some technical knowledge within the heating industry, although training will be provided.
  • The job involves overseeing a heating installation helpdesk, handling customer calls, troubleshooting issues, and diagnosing faults.
  • Candidates should possess excellent customer service, administration, and IT skills, and be open to both office and field-based training and development.
  • While specific years of experience are not mentioned, a strong background in the heating industry is preferred.
Construction Technical Support Assistant - Renewable Energy - 27,000 - 30,000 DOE

Due to continued growth with this renewable energy client they have an additional requirement for a Technical Support Assistant to work within a heating installation team. This position will be office based. Ideally you will have knowledge within the heating industry but working closely with the Technical Manager you will be provided with training and development within this area.

Hours of work:

Monday - Friday 09.00 - 16.30 (37.5 hour week)

Duties & Responsibilities:

  • Overseeing the heating installation helpdesk
  • Receiving incoming calls from customers who have had recent heating installations
  • Troubleshooting any issues and resolving problems
  • Diagnosing faults
To be considered:

  • Have good technical knowledge within the heating industry
  • Open to training and development both office and field base to learn about the industry
  • Excellent customer service experience
  • Good administration skills and IT skills

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.