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Domestic Gas Technical Support

Domestic Gas Technical Support

CBW Staffing Solutions Ltd

Posted 4 days ago, valid for a month

Glasgow, City of Glasgow G2 5LA, Scotland

£30,000 per annum

Full Time

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Sonic Summary

The position is for a Construction Technical Support Assistant in the renewable energy sector, offering a salary between £27,000 and £30,000 depending on experience.
The role is office-based and involves supporting a heating installation team.
Candidates should possess good technical knowledge of the heating industry, though training will be provided.
The job requires excellent customer service skills, along with good administration and IT capabilities.
Applicants are expected to have a willingness to learn and develop both in the office and in the field.

Construction Technical Support Assistant - Renewable Energy - £27,000 - £30,000 DOE

Due to continued growth with this renewable energy client they have an additional requirement for a Technical Support Assistant to work within a heating installation team. This position will be office based. Ideally you will have knowledge within the heating industry but working closely with the Technical Manager you will be provided with training and development within this area.

Hours of work:

Monday - Friday 09.00 - 16.30 (37.5 hour week)

Duties & Responsibilities:

Overseeing the heating installation helpdesk
Receiving incoming calls from customers who have had recent heating installations
Troubleshooting any issues and resolving problems
Diagnosing faults

To be considered:

Have good technical knowledge within the heating industry
Open to training and development both office and field base to learn about the industry
Excellent customer service experience
Good administration skills and IT skills

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