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IT Support engineer 9 Months FTC

IT Support engineer 9 Months FTC

Henderson Scott

Posted 15 hours ago, valid for 15 days

Glasgow, City of Glasgow G62 6EP, Scotland

£25,000 - £30,000 per annum

Part Time

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Sonic Summary

The position is for an IT Service Centre Analyst on a 9-month fixed-term contract based in Edinburgh, requiring four days onsite work per week.
The salary for this role ranges from £30,000 to £32,000 per annum.
Candidates should have experience in providing 1st and 2nd line phone support and hardware support.
Key skills include supporting Microsoft Windows 10/11, Microsoft Active Directory, Intune, and Microsoft 365 applications.
This role is ideal for individuals accustomed to a busy service or contact center environment.

IT Service Centre Analyst (9 months FTC)Edinburgh ( 4 days onsite)£30-32,000My client is looking for a fixed term service centre analyst /IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre. This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues, setting expectations whilst meeting the needs of the business.Key skills

Supporting Microsoft Windows 10/11 in an enterprise environment
Administrating Microsoft Active Directory
Administrating Intune endpoint management
Administrating Microsoft Exchange
Supporting Microsoft 365 Applications
Supporting remote connectivity/VPN
Supporting LAN/WAN technologies
Supporting Laptops/Desktops and Printers/Multi-Function Devices
Supporting iOS Apple devices

This role would suit candidates used to working in a busy service/contact centre.To apply send your CV for immediate consideration.

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