Claims Handler - Global Markets

Job title: Claims Handler - Global Markets

Salary:  DOE

Location: Glasgow

Overview 

• We are seeking a dedicated and detail-oriented Claims Handler to join our clients Global Markets team.
• As a Claims Handler, you will play a crucial role in processing and settling complex claims related to aviation, energy, marine, and liability within the global market. 

Responsibilities 

• Review and assess various types of claims including aviation (cargo and hull), energy (offshore), casualty, marine (cargo and hull), and liability claims
• Communicate with clients, brokers, and underwriters to gather necessary information and documentation for claims processing
• Analyse policy coverage and applicable laws to determine the validity of claims
• Conduct thorough investigations and collaborate with other departments to resolve and settle claims in a timely manner
• Maintain accurate claim files and documentation while adhering to compliance and regulatory standards
• Provide exceptional customer service and support to clients throughout the claims process 

Qualifications  

• CII, or working towards preferred

Experience 

• Experience in handling complex claims within the aviation, energy, marine, and liability fields preferred.
• Strong analytical and problem-solving skills with the ability to make sound decisions
• Excellent communication and negotiation abilities
• Familiarity with insurance policies, regulations, and legal considerations

Day-to-Day 

• Reviewing and prioritising incoming claims
• Analysing claim documentation and supporting evidence
• Liaising with internal and external stakeholders
• Negotiating claim settlements
• Maintaining accurate claim records and databases
• Keeping up-to-date with industry developments and regulations

If you have the relevant experience or know someone that does please contact us now on 07458 162 859 or email us at