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Are you experienced in complaint handling and ready for a fresh challenge? Huntswood has the perfect role for you! Join our energetic utilities complaints team and use your expertise to resolve customer issues, whether it's about bills, missed appointments, or meter problems.
What We Offer:
- Contract Duration: 7 months
- Start Date: February & March 2025
- Day Rate: 155 (Umbrella only recruitment - we can assist you with this)
- Location: Glasgow City Centre (Full-time in office for training and sign-off, then hybrid working available - 3 days a week in office)
Why Huntswood?
- Build a lasting relationship with us, opening doors to future campaigns and valuable experience.
- Be part of a team that became part of the ResultsCX organisation in February 2024, a leading provider of transformational Customer Experience Management services to global brands.
What We're Looking For:
- Experience in investigating customer complaints, preferably in the utilities sector.
- Commitment to work at our Central Glasgow office.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and proficiency in navigating in-house databases.
- Good MS Office skills, particularly MS Word.
Huntswood, a ResultsCX company, is an equal opportunity and affirmative action employer. We consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
Stay Safe: Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
Ready to take on this exciting role? Apply now and start your journey with Huntswood!
