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Client Services Administrator
Salary : £23,000 plus bonus
Location: Glasgow City Centre
Working Pattern: Hybrid
Are you passionate about delivering outstanding client service? Do you thrive in a dynamic, fast-paced environment where you can make a real impact? Our client, a well-established professional services business, is seeking a highly organised and communicative Client Services Administrator to join their collaborative team. This is a fantastic opportunity to grow within a supportive organisation, while making a meaningful contribution to client success.
Key Responsibilities:
As a Client Services Administrator, you will play a central role in ensuring that client experiences are exceptional. You will be responsible for:
- Workshop & Training Programme Management: Organising and coordinating both virtual and in-person training events, and ensuring follow-up support is provided to clients.
- Client Relationship Management: Acting as a key point of contact for clients, providing timely, clear, and professional communication at all stages of the training process.
- Administrative Support: Assisting the Client Manager and Head of Client Operations with day-to-day tasks and any other necessary duties to support business growth.
About You:
This role is well suited to a candidate coming out of university or college who has gained customer facing in a retail or hospitality environment. To be successful in this role, you will need to have the following skills and attributes:
- Strong Communication Skills: You should be able to communicate clearly and effectively, both in writing and verbally, with internal teams and external clients.
- Attention to Detail: You must be highly organised, able to manage multiple training workshops and stakeholder diaries while ensuring every detail is attended to.
- Time Management: The ability to prioritise and manage a busy workload for multiple stakeholders, both internally and externally, is essential.
- Adaptability & Growth Mindset: We're looking for someone enthusiastic, willing to develop their skills, and excited to contribute to the ongoing success of the business.
Why Join Us?
- Growth Opportunities: You will receive dedicated support, ongoing training, and a clear development path to help you advance within the business.
- Supportive Team: Work alongside a friendly and collaborative team, and enjoy working in a business who really do take care of their staff.
- Meaningful Impact: Your work will directly contribute to the success and satisfaction of clients, making you a vital part of the team.
If you're looking for a role that combines client service with administration and operations, where you can grow and develop, send your CV now via the 'Apply Now' options to be considered.
