Assistant Hospitality Operations Manager

Assistant Hospitality Operations Manager
Location - Glasgow City Centre
Salary - 16.88 Hourly

Search Consultancy are currently seeking an experienced and dynamic individual to join the catering services team as an Assistant Hospitality Operations Manager on a temporary basis - potentially leading to a permanent contract after 6 months. As part of the wider catering services team, the successful candidate will play a key role in enhancing the customer experience, driving income, and ensuring first-class service delivery across a range of catering and hospitality operations.

Reporting to the Hospitality Operations Manager, the person will be responsible for managing agreed areas and personnel within the hospitality team, ensuring high standards of catering and services that enhance the experience for both students and staff. This role will support all aspects of operational management, including driving customer satisfaction, staff development, and operational efficiency.

Key Responsibilities:

* Support the delivery of high-quality catering services with a focus on great food, excellent customer service, and a welcoming atmosphere for all clients and visitors.
* Liaise with supervisors to delegate tasks and ensure all areas are adequately staffed and monitoring service standards.
* Help ensure compliance with relevant food and drink legislation, university policies, including health and safety and customer service standards.
* Contribute to the smooth operation of hospitality and bar services, collaborating with management, chefs, coordinators, and external contacts.
* Assist in mentoring team members through the Annual Development Review process and contribute to staff recruitment, induction, training, and ongoing development.
* Assist in the planning and promotion of hospitality services to further enhance the reputation of Catering and Hospitality services.

Key Requirements:

* Previous experience in a hospitality or catering management role.
* Strong leadership skills with the ability to motivate and manage a team effectively.
* Excellent customer service skills and a passion for delivering high-quality service.
* Ability to manage budgets, financial records, and stock levels effectively.
* Proficiency in relevant software systems, including Kinetics, SharePoint, and scheduling tools.

For more information and to apply please contact Andrew on (url removed)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.