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As a Hire Controller you will provide customer service and inbound sales support to clients in a professional, safe, and timely manner. You will also play a crucial role in supporting the branch and building positive customer relationships through high quality technical handovers and answering basic equipment queries.
Client Details
Our client is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of industry experience they offer a comprehensive range of equipment, support services, and training solutions.
The client operates a dynamic team with an exciting and rewarding work environment. They've established themselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
Our client values employee growth and foster collaboration. They offer opportunities for personal and professional development, recognising and celebrating the performance of their employees.
They are an equal opportunities employer and believe passionately that employing a diverse workforce is central to their success.
Description
You'll be the first line of contact for customers over the counter and on the telephone, so customer service skills and an excellent phone manner are essential
Key Responsibilities
- Reporting to the Branch Manager, you'll provide support in all areas of internal sales
- Working with the internal sales teams completing hire transactions, stock takes and administration tasks.
- Where required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals.
Profile
A successful Hire Controller should have:
- Excellent telephone manner & communication skills
- IT Skills - basic Word and Excel skills
- Knowledge of Hire Industry would be an advantage
- Valid UK Driving License
- Enjoy a vibrant, fast paced environment
- Good team worker
- Ability to work under pressure
Job Offer
- A competitive salary of £26,500 - £30,000 per annum
- Salary sacrifice Pension
- 25 days annual leave + bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development
- Cycle to work scheme
- Long service recognition
- My Vp discounts - on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline - free joining
We encourage all eligible candidates who are keen to build a career in sales to apply. This is a fantastic opportunity to join a thriving company in Glasgow.
