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Your new companyThis social housing provider are a reputable Housing Association based in the Motherwell Area, committed to providing quality housing solutions.The Housing Association owns and manages around 4,600 properties and provides services to 3,000 factored homeowners. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Housing Team.Your new roleTo deliver excellent customer service for factored owners, meeting all legal and regulatory requirements and ensuring effective and efficient invoicing, income collection and debt recoveryProvide an excellent factoring service.Ensure the delivery of a professional factoring service to customers within agreed budgets and timescales.Ensure high levels of customer satisfaction and performance results through management of the frontline Factoring Team and identify areas for continuous improvement within these services.Income and Debt Management Managing and supporting the factoring teamCarry out all management duties effectively, including financial budgets, Health & Safety standards, Equalities, Performance Management and Risk Management, ensuring that the highest standards of governance, regulation and compliance are upheld and adherence to all relevant policies and procedures.What you'll need to succeedPrevious Factoring Experience within the Housing SectorPrevious People Management Experience What you'll get in returnFlexible working options availableThe opportunity for Hybrid working 40 days holiday leave entitlement (inclusive of public holidays) Defined pension contribution scheme (employer contribution of 9.6%)Excellent learning and development opportunitiesOngoing personal developmentEmployee discounts and benefitsHealth and wellbeing initiativesOn-site gymUp to 20 days agile leaveWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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