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Job Title: Hotel Deputy General Manager
Location: Lake District
Position Type: Full Time
Salary: 40,000
+ Excellent Benefits Package
We are seeking a dynamic and dedicated Hotel Manager to support the General Manager and oversee the day-to-day operations and ensure a superior guest experience for a fantastic client in the Lake District. This role demands a meticulous eye for detail, exceptional organisational skills, and a passion for exceeding guest expectations. Under the guidance of the General Manger, and as the face of our hotel, you will embody our commitment to high standards and lead a team dedicated to excellence.
Key Responsibilities:
People Management
- Inspire and lead a team to deliver outstanding hospitality.
- Empower staff to anticipate and meet guest needs with autonomy.
- Conduct regular training and development to uphold first-class service levels.
- Maintain effective communication through regular meetings and briefings.
Product Management
- Ensure consistent delivery of high standards across all departments.
- Maintain a safe, clean, and inviting environment.
- Continuously seek ways to enhance the guest experience.
- Support company initiatives and uphold service excellence in all areas.
Process Management
- Oversee daily operations efficiently and effectively.
- Ensure compliance with health, safety, and HR procedures.
- Collaborate with the Executive Chef to optimise F&B operations.
- Stay informed of and communicate hotel updates and changes.
Profit Management
- Control operational costs and manage budgets proactively.
- Ensure accurate stock control and resource planning.
- Optimise staff rotas to meet wage percentage targets.
- Report and investigate any accounting discrepancies.
Skills and Qualifications
- Proven experience in hotel management or a similar leadership role.
- Strong commercial and financial acumen.
- Ability to train, develop, and retain a high-performing team.
- Excellent communication and interpersonal skills.
- Proficiency in IT systems and knowledge of Rezlynx is an advantage.
- Familiarity with relevant legislation (Food Safety, Health & Safety, Liquor Licensing).
- Outgoing personality with a passion for customer service.
If you are interested in this fantastic opportunity and wish to be considered for the role, send your CV to our consultant Dave Hayes and if your experience aligns with our clients requirements he will be in touch.
By applying for this position, you acknowledge and consent to the use of your personal information in accordance with the General Data Protection Regulation (GDPR) and authorize Perfect Recruitment to utilise your information for recruitment purposes as an agency defined under the Employment Agencies Act 1973. You are also giving you consent to your personal date being included on a computerised database and its use in order to secure employment.
