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This is an exceptional opportunity to join Kingdom Housing Association, a respected leader in the housing sector, where you will play a crucial role in driving digital transformation and enhancing digital experiences for communities across Scotland. If youre passionate about leveraging digital strategies to make a meaningful impact, wed love to hear from you!
About Kingdom
Kingdom is one of Scotlands leading registered social landlords, our Mission being to provide More Than A Home. Kingdom is the parent of two successful subsidiaries which provide support & care services and manage a mid-market rent portfolio. Kingdoms people strive to live the organisation's values of Customer Service, Accountability, Respect, Efficiency and Support in everything they do.
About the Role
Our Digital Manager will work closely with the Digital Director to support the organisation through an exciting period of change, enabling business improvement through the use of digital, data and technology to revolutionise our customer experience. You will design, plan and implement organisational wide digital strategies and lead by example enabling transformation for the companies of the Kingdom Group.
About You
As Digital Manager you will lead our front line digital service, support the development of a service organisation building the awareness and understanding of a digital mindset, support the strategic and operational development of data and lead an enterprise change management function. You will also be responsible for developing and implementing a data strategy for the Group to support data driven decisions.
In return, Kingdom offers a generous reward package, a great work/life balance and a job in which you can make a real contribution to improving peoples lives and the communities in which they live.
We are committed to having a diverse and inclusive workforce. Many of our people, including a number of our Management Team, have flexible and agile working arrangements so we are very happy to consider forms of flexible working that would enable you to thrive both professionally and personally with us.
Your areas of knowledge & expertise that matter most for this role:
?Three or more years in a leadership role in a relevant discipline
?Knowledge and experience of service based organisation design
?Proven ability to develop and implement data strategies
?Proven ability to deliver integrated SaaS based digital solutions that deliver great customer experiences and business value
?Extensive experience of project / programme management and a variety of methodologies
?Extensive experience in a customer focussed role
?Proven stakeholder management experience
?Knowledge of Digital functions within relevant sectors
?Proven ability to lead and inspire strong team engagement
