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Our client based in Barnwood, Gloucester is currently recruiting for a Credit Controller to join their Accounts Team on a permanent basis.
This a great opportunity to join a well-established business within the local area in a busy, hands-on role. The successful candidate will be dealing with a wide range of retail customers from small independents to multi-national organisations.
Responsibilities/Duties;
- Mange and oversee customer debt.
- Communicating with customers via phone and email.
- Ensure customer account information is accurate and current.
- Cultivate and maintain B2B relationships with customers.
- General administration.
- Once payment is received, release accounts on hold.
- Collaborating with area sales representatives and other departments to resolve queries.
- Addressing customer complaints by gathering details and offering potential solutions.
- Opening and closing customer accounts.
- Processing daily payment allocations and refunds.
- Releasing pro-forma orders upon account payment.
- Updating ledgers with information on hold queries.
- Sending monthly unpaid invoice reports to the Accounts Manager.
Candidate Attributes;
- Credit control experience
- Excellent customer service experience.
- Can-do attitude.
- Excellent communication skills.
- Ability to work well in a team.
Hours- Monday-Friday, 38.75 hours per week
Salary- Up to £30,500 + benefits including company bonus, gifted Christmas shut down, free parking, free breakfast, and gym on site!
