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Administrative Assistant

Anderson Recruitment Ltd
Posted 13 hours ago, valid for a month
Location

Gloucester, Gloucestershire GL12EH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a family-run company specializing in sofas and beds, is seeking a competent administrator to manage day-to-day operations in Gloucester.
  • The role involves handling customer inquiries, resolving complaints, maintaining records, processing orders, and managing delivery routes.
  • Candidates should have previous retail experience, strong IT skills, and a full UK driving license.
  • The position requires a positive attitude and exceptional customer service skills.
  • The salary for this role is up to £25,000 per annum, and applicants should have relevant experience in an administrative capacity.

Our client, a family run company who specialise in the sales of sofas and beds are looking for a competent and driven administrator to come in and manage the day to day administration of both the store and warehouse based in Gloucester.

Working closely alongside the Directors and Store Manager you will become a vital member of the team and will be responsible for all administrative duties ensuring you uphold the highest levels of customer service at all times.

Responsibilities:

-Handle incoming customer inquiries via phone, email, and in-person, advising on the products for their needs

-Resolve customer complaints and issues promptly and professionally

-Maintain accurate customer records and update information on the database

-Process orders, repairs, and exchanges efficiently

-Manage drivers delivery routes, communicating to all staff & customers to ensure smooth deliveries

-Opening & closing the store and office

-Production of regular social media content for the business

-Overseeing the loading & unloading vans for deliveries

-Handle the disposal of old furniture as well as cardboard & plastic, booking tip runs etc

-Ensure the shop is clean & tidy as well as fully stocked with everything priced up

-Manage stock levels and assist in inventory control processes

-Perform general administrative tasks such as data entry, filing, and document preparation

Candidate Attributes:

-Previous experience working in a retail setting

-Proven office skills with good IT skills and the use of Microsoft Office applications

-A strong desire to contribute to the company’s ongoing success

-Good work ethic and positive 'can do’ attitude

-Exceptional customer service and people skills

-Full UK driving licence and own vehicle

Hours: Monday - Friday, 8:30am - 5pm

Salary: Up to £25k per annum

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.