Administrator

Administrator

Gloucester

Permanent, Full time - 09:00-17:00

Office Based

Salary - £24,000 per annum

The purpose of this role is to provide a full and comprehensive service within the Team for our client. This role requires a strong attention to detail, excellent organisational skills, and the ability to work collaboratively. You will be responsible for maintaining and managing records, ensuring compliance with legal requirements

One to One Recruitment aim to work closely with job seekers to find suitable roles that match what’s most important to you, ensuring to deliver exceptional customer service.

Key Responsibilities

• Monitoring all incoming correspondence.
• Processing all incoming case related correspondence and inputting or updating various deadlines, including, for example, filing deadlines, exam response deadlines, extension of deadlines, opposition deadlines, evidence deadlines, and inputting or updating various data entries such as filing, publication, grant, and processing any instructions received from clients and/or agents.
• Ensuring that all documentation is captured in the firm’s case management system
• Case creation - creating new case entries in the firm’s case management system for GB, EU, Foreign and International cases.
• Monitoring EUIPO mailbox, to include downloading and processing all incoming mail received from the EUIPO daily.
• Liaising with attorneys and paralegals in the management and monitoring of deadlines and case details.
• Address book management on Equinox; including but not limited to, entering and updating client details on EQ, client onboarding, organisation, applicant, inventor, supplier and other side creation.
• Case maintenance on EQ, to include but not limited to, case creation as referred to above, case closures, maintenance of entered data, regular audits using special reports.
• Proactive responsibility of managing Records mailbox.
• Providing help and support to the other team members and to undertake any other jobs as required.
• Providing feedback to the IP Support Services Manager about procedures, processes etc.
• To review procedures daily, make recommendations for improvements and implement agreed changes
• New Leads/Client Onboarding.

Key Skills

• You will need to be competent with the use of all aspects of Microsoft Office and the use of interactive web services.
• Able to write clearly and concisely in a professional manner.
• You will be responsible for organising and prioritising your own work, and meeting internal and external deadlines, monitoring tasks on our internal systems, and understanding your own and your colleagues’ work priorities to enable all deadlines to be met.
• Accuracy is important in all aspects of our work. You will need to check not only your own work, but to assist others by checking theirs, and to ask others to check yours.

Minimum Qualifications

Minimum of 5 GCSEs at grade 4 or above including Maths and English (or equivalent)

Due to the high volume of applications we receive for our job adverts we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.Thank you for your interest and please do not hesitate to forward your CV to us again for other roles matching your skills and experience.One To One Recruitment are a privately owned independent Recruitment solutions provider, we act as an employment agency for permanent recruitment and as an employment businessfor temporary recruitment. Our service is a free and confidential service to work seekers.