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We are proud to be supporting our client based in Quedgeley, Gloucester that are a well-established, successful well-known business with this area. This is an exciting permanent opportunity to be part of a growing business that still retains its family values with some amazing benefits and a great working culture! They are seeking a permanent Administrator with a focus on Order Processing to join the team. This role is ideal for individuals who possess excellent communication skills and attention to detail.
Why join this company?
- Supportive team environment: Be part of a friendly and supportive team that values your contributions
- Training provided: Training to help you succeed in your role
- Competitive salary: Attractive salary package and benefits (as below)
- Growth opportunities: As part of a larger group, we offer development opportunities within the company
Responsibilities:
- Generate and send quotes to customers; revise quotes as required
- Process customer orders in a timely and accurate manner
- Check orders processed daily to identify errors and/or discrepancies, and liaise with the team accordingly
- Send order acknowledgements to customers
- Process card payments over the telephone
- Maintain and update customer records
- Contact customers by phone or email to answer queries and obtain missing information
- Respond to customer requests and enquiries in a timely and professional manner
- Record figures for departmental KPI’s
- Suggest improvements to increase departmental productivity, and implement new processes where required
- Provide ad-hoc support to the Order Processing team
Candidate Attributes:
- Excellent verbal and written communication skills.
- Strong attention to detail and organisational skills.
- Ability to independently and as part of a team.
Salary - £26,000 + team performance related bonus (after probation) ranging from £40-£140 per month + gifted Christmas shut-down +
Life Assurance cover - x2 annual salary
Health cash plan - cash back, discounts, EAP, etc
Enhanced pensions contributions - 5% employer contributions
Flexible holidays - buy and sell options
Cycle to work scheme
Money @ Work Schemes - Savings, loans and flexible credit
Discount on a range of products and services within the Group
Charitable giving
Hours - Full time - Monday - Friday - 8.30am - 5pm
