Customer Services Consultant

Do you have excellent customer communication skills and enjoy speaking to clients on the phone? Do you want to work for an ambitious company who provide training and career opportunities? Are you consultative and able to sell the right solution for each individual's needs? Please get in touch today - This is a great position

This is an exciting role with an ambitious company who are looking to grow significantly in 2025. This client operates in a highly regulated area and provides a bespoke will writing service to clients across the country. They are looking for an additional Customer ServicesConsultant who can follow up on pre-qualified enquiries to establish specific client needs in order to tailor wills, Trusts and Power of Attorney products to the client's needs.

Benefits

• Excellent commission structure
• Career progression opportunities
• Central town location - with easy access to transport and local amenities

What are the day-to-day responsibilities of the Customer Services Consultant:

• Offering an advised legal service to clients via phone / teams or if required, the office
• Delivery of individual sales activity and performance against pre-agreed targets
• Operate in full compliance with all industry regulations and ensure you are compliant at all times (training will be provided)

Required Skills and Qualifications:

• Excellent consultative telephone skills
• Ability to sell variety of solutions suitable to the Customer Services Consultant
• You will be resilient and ambitious 
• Previous experience of working in the Financial Services or Legal sector
• Please note. As you will be working in a regulated area you will be honest and trustworthy with no CCJ's, IVA's or debt management arrangements made

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. 

• Hooray is acting as an agency on behalf of the client for this position.
• Our purpose as a business is to pioneer ethical recruitment for a better working world.
• Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
• DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!