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Gloucester
Scheduling Coordinator

Scheduling Coordinator

i2i Recruitment Consultancy

Posted a day ago, valid for 8 days

Gloucester, Gloucestershire GL12EH, England

£24,000 - £28,800 per annum

Full Time

Life Insurance

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Sonic Summary

My reputable client, with over 40 years of experience in their industry, is seeking proactive and motivated individuals for a dynamic, fast-paced role.
This position involves handling inbound calls and scheduling technicians, with a strong focus on customer service, and no prior industry knowledge is needed as all training will be provided.
Candidates are encouraged to apply regardless of their experience level, as there are excellent opportunities for career progression.
The salary for this position is competitive, and employees enjoy a benefit package that includes Medicare, pension, and life assurance.
The role requires strong communication skills, computer literacy, and the ability to manage time effectively, with a work schedule of Monday to Friday, including 4 days in the office and 1 day working from home.

My reputable client, with over 40 years of experience in their industry, is seeking proactive and motivated individuals for a dynamic, fast-paced role. This position involves handling inbound calls and scheduling technicians, with a strong focus on customer service. There are excellent opportunities for career progression, and we welcome applications from candidates both with and without prior experience.ALL TRAINING PROVIDED. NO INDUSTRY KNOWLEDGE NEEDED. Job Responsibilities:

Engage with clients, delivering outstanding customer service.
Document client interactions and service requests in our internal system.
Coordinate and schedule service appointments to optimize time management.
Serve as a liaison between clients, technicians, and managers to ensure smooth communication.
Handle emails and support tickets professionally and promptly.
Uphold high standards of customer care and attention to detail.
Support team objectives through dedication and a strong work ethic.
Perform additional administrative and customer service duties as required.

Job Requirements:

Computer literate
Strong communication skills
Can manage own time and prioritise tasks

Benefits:

All training provided
Monday - Friday
4 days in the office, 1 days work from home
Benefit package including medicare
Pension
Life Assurance

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