Technical Consultant

We are partnering with an established IT service provider specialising in delivering exceptional IT solutions to prestigious educational institutions. This is an exciting opportunity to join a growing organisation as a Technical Consultant, where you will oversee and enhance the delivery of cutting-edge IT infrastructure and support services.

As the Technical Lead, you’ll play a key role in leading technical operations, delivering innovative solutions, and ensuring outstanding service delivery. This position combines leadership, technical expertise, and strategic client engagement to drive exceptional results.

Location: Hybrid - Work from home with weekly visits to GloucestershireSalary: Competitive + Performance Bonuses + Benefits

What’s on Offer

• Competitive salary and performance-related bonus scheme.
• Hybrid working pattern with flexibility and a home working budget.
• Company pension scheme and sickness pay scheme.
• Electric vehicle salary sacrifice scheme.
• Generous annual leave, including your birthday off, with increases based on service.
• A chance to work with a company dedicated to enabling the future leaders of tomorrow by providing outstanding IT solutions to the education sector.

Your Key Responsibilities

• Technical Leadership: Oversee the engineering function, acting as a technical point of escalation and mentor for colleagues.
• Infrastructure Management: Deliver and support solutions such as next-generation firewalls, web filtering, wireless networks, server technologies, and cloud infrastructure.
• Project Delivery: Lead technical pre-sales, on-site technical assessments, and remote/onsite project delivery.
• Client Engagement: Provide attentive counsel to clients, conducting technical assessments, creating technical roadmaps, and presenting solutions effectively.
• Team Collaboration: Manage and support technical staff, ensuring the team consistently meets SLAs and provides outstanding client support.
• Documentation: Create and maintain technology documentation to support service delivery and project management.

What We’re Looking For

• Relevant Expertise:
  • Fortinet NSE4 certification or equivalent experience.
  • Extensive 2nd/3rd line network, Windows Server, and firewall configuration experience.
  • Proficiency with Microsoft Intune, Entra ID (Azure AD), and server/storage technologies (Hyper-V, VMware, HPE).
  • Experience with backup technologies (e.g., Veeam), web filtering solutions (e.g., Securly, Smoothwall), and Aruba networking.
• Leadership Skills: Demonstrated experience in managing technical teams and mentoring colleagues.
• Sector Knowledge: Previous experience delivering IT services within schools or educational organizations is highly desirable.
• Soft Skills:
  • Exceptional communication and presentation skills.
  • Strong problem-solving abilities and a proactive approach.
  • Ability to build long-term client relationships and deliver excellent customer service.
• Other Requirements: Full UK driving license and the ability to travel, with occasional overnight stays.

Why Join?

This is a unique opportunity to take ownership of technical leadership in a rapidly growing organization. Be part of a passionate team that values brilliance, clarity, and collaboration while making a meaningful impact in the education sector.

Interested?

Apply today and take the next step in your IT career!