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IT Infrastructure and Support Engineer
£40,000 - £45,000
Gloucester
This is a brilliant opportunity to join a successful and growing organisation who have just recently moved into brand new offices in the Staverton area. The IT Infrastructure & Support Engineer supports the IT infrastructure, bridging the gap between hands-on technical support and infrastructure management. This role is critical for maintaining the efficiency and security of the organisation’s IT systems, ensuring they meet business needs.
Key Duties:
- Infrastructure Management: Oversee daily IT operations, including servers, storage, networking, and cloud environments.
- Service & Incident Management: Act as the escalation point for complex IT issues.
- Security & Compliance: Implement strong security measures, including firewalls, VPNs, and access controls. Ensure compliance with ISO 27001, GDPR, and Cyber Essentials through audits and assessments.
- Network Support & Optimisation: Manage and troubleshoot LAN, WAN, and Wi-Fi infrastructure. Optimize network performance and plan for capacity needs.
- Cloud & Virtualization: Maintain and optimize cloud (Azure) and virtualization (VMware) environments, ensuring security, scalability, and efficiency.
- Hardware & Software Maintenance: Oversee installation, configuration, and upkeep of IT systems to ensure optimal performance.
- Documentation & Knowledge Sharing: Maintain IT infrastructure documentation and develop knowledge base articles for internal use.
Experience Required:
- 3-5 years in IT infrastructure, network administration, or similar roles.
- Expertise in Microsoft Azure and virtualization (VMware/Hyper-V).
- Relevant certifications (Azure Administrator, CompTIA Network+/Security+ preferred).
- Experience managing IT infrastructure in a global, multi-site environment.
- Knowledge of security and compliance (ISO 27001, GDPR, Cyber Essentials).
- Familiarity with ticketing and monitoring systems.
Benefits:
- Brand new state of the art office, with parking available
- Life cover
- Sick pay
- Income protection
- Generous pension up to 8%
- Career development
Interested? Send your most up-to-date CV to Georgie at i2i recruitment today!Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
