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Field Service Engineer

ACS Performance
Posted 6 days ago, valid for a month
Location

Gloucester, Gloucestershire GL11AP, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Field Service Engineer will provide high-quality technical expertise directly to customers in the UK, focusing on repairs, on-site commissioning, and servicing of inline inspection equipment.
  • Candidates should have a minimum of ONC or a similar qualification in electromechanical or electrical engineering, along with experience in a field service role.
  • The role involves handling customer queries, conducting on-site training, and ensuring compliance with health and safety regulations.
  • The position may require overtime and participation in an on-call standby rota, with a strong emphasis on continuous learning and product knowledge improvement.
  • Salary details are not specified, but relevant skills include good technical electrical/electronics skills, PLC programming, and familiarity with customer service.

The successful Field Service Engineeryou will be responsible for providing high quality field based technical expertise. The main element of this role will be to provide this high level of field-based support direct to customers within the UK.

To carry out repairs, on site commissioning, service and calibration of customer's inline inspection equipment to the stated processes and procedures which will also include where required the provision of on-site customer training.

Carry out upgrades and refurbishments on customer site.

Handle on site customer queries in a fair and courteous manner.

Must be prepared to adapt to all types of environments and comply with local client's health and safety regulations.

Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures.

Expected to co-operate by working overtime as and when required.

To be part of the on-call standby rota system as required

Must be prepared to learn a diverse set of products and continually improve your product knowledge.

To be successful in this role of Field Service Engineer we would love to speak to anyone who has experience of:

Good Technical Electrical / Electronics skills

Minimum ONC or similar qualification in electromechanical / electrical engineering

Ideally experience in a field service role and familiar with all aspects of customer service including commissioning, repairs, and servicing.

PLC programming and knowledge of PC hardware an advantage

ACS are recruiting for a Field Service Engineer.If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.