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This full-time Lead Counsellor role offers a competitive annual salary of £40,000 - £43,000. The role is hybrid, allowing for a balance of remote and on-site work. You'll be part of a company that values employee wellbeing and mental health, providing essential services to both public and private sector organisations.
Our client is dedicated to delivering a range of workplace wellbeing and counselling services to employees of various organisations across the UK. Their services include a 24/7 helpline, structured counselling, critical incident response, and mental health training.
As the Lead Counsellor your responsibilities include:
- Providing clinical direction for the Telephone Counselling and Associate Counsellor teams
- Assisting in maintaining EAP Centre performance and meeting contractual quality standards
- Implementing clinical policies and procedures to meet EAPA Standards and clinical governance
- Participating in the recruitment and induction of new Telephone Counsellors and Telephone Information Specialists
- Managing the teams Clinical mailbox and addressing all enquiries
- Supervising and overseeing case management of Associate Counsellors and Specialist Practitioners
- Participating in case consultation and the management of complex client work
The Lead Counsellor role comes with an attractive package:
- An annual salary of £40,000 - £43,000
- A full-time, hybrid role allowing for a balance of remote and on-site work
- Opportunities for professional development and training
- Have a background providing clinical leadership
- Be familiar with EAPA Standards and clinical governance
- Have excellent communication skills for liaison with clients, customers, and Service Managers
- Be able to manage complex client work and case consultations
If you're passionate about mental health and workplace wellbeing, and you're ready to step up as a Lead Counsellor, we'd love to hear from you. Don't miss this opportunity to join a leading EAP provider and make a real difference in the lives of employees across the UK. Submit your CV today or call Kio on 0161 4166189!
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