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Are you an outgoing person who loves being part of a close-knit team? Our client has been an established business for over 20 years with an excellent reputation in their market space.
Due to winning new contracts and growing, they have a role for a Sales Administrator to join their team. This could be either part time or full time.
Company Benefits:
- Free parking
- 28 days holiday plus bank holidays
- Company pension scheme
- Company healthcare
- Annual company weekend fun weekend away
- Fun, friendly environment
- Following training 2 days working remotely
- Bonus paid
Key Responsibilities:
- Provide sales support duties for sales team
- Ensure that checklists are completed accurately, and any discrepancies are corrected
- Check notes and comments on screen for each case
- Produce documentation within timelines agreed with salesperson
- Liaise with customers/banks in a polite and competent manner
- Provide customers with instructions for completion and return of documents in a clear, uncomplicated and precise manner
- On receipt of customer documentation ensure that the documents have been correctly completed and liaise with the customer and lender to move the matter forward
- Accurately book deals in and out
- Ensure that all notes are up to date on the system
- Adhere to any specified time frames for completion of deals etc.
- Provide statistics using Excel for commission lists or similar
- Report to the Office Manager where there is uncertainty and guidance is required, providing solutions for consideration whenever possible
Experience and Skills Requirements:
- Demonstrable experience working in a sales support environment in an admin support role
- Proven Attention to detail, numerate and consistently accurate
- Ability to work under pressure and good time management
- Proven excellent telephone communication and ability to empathise and handle customers and colleagues diplomatically to achieve results
- Strong IT Ability in use of MS Office Word, Excel, CRM Systems or similar
- Ability to work well as a team member across the business and with customers/third parties, always willing to help where able
- Assertiveness - ability to put across one's point of view and deal with difficult situations at work and involving customers/third parties
- Willingness to learn and undergo training if required
- Demonstrable capacity to monitor, coach and mentor colleagues in a supportive manner
- Resilient and in possession of a good sense of humour!
- Be a task completer who is process driven
- Enjoy working in a collaborative, fun environment
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
