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Customer Operations Advisor / Administrator

Adecco
Posted 7 hours ago, valid for 4 days
Location

Goole, East Riding of Yorkshire DN14, England

Salary

£12.82 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Customer Operations Advisor / Administrator is available in Goole for a 6-month temporary role.
  • Candidates should have at least 1 year of experience in office administration and customer operations.
  • The job offers a salary of £25,000 per year and requires excellent organizational and communication skills.
  • Familiarity with SAP systems for data management is preferred but not essential, as foundational skills are prioritized.
  • The working hours are from 8:00 AM to 4:30 PM, Monday to Friday.

Job Title: Customer Operations Advisor / Administrator

Location: Goole
Working Hours/Shift Pattern: 8:00-16:30 Monday - Friday
Type of Employment:
6 months temporary only

Main duties & responsibilities:

  • Office administration
  • Using MRP - Ordering stock for stores
  • Raising purchase orders on ERIKS and customer ordering systems (EOS and SAP)
  • Completing H&S Reports (done weekly)
  • Purchase management - expediting and chasing orders and due dates for supplies
  • Website calls via SAP related to overdue or problematic invoices
  • Obtaining quotes for stock from different vendors, assessing pricing and delivery for best possible supply
  • Order supplies for site for anything ad-hoc.

Contacting different vendors and negotiating best timeline and price as possible

  • Amending quote errors on documentation - e.g. price changing
  • Updating quarantine logs
  • Filing of paperwork
  • Label creating - label machine attached to laptop used for stock-related duties
  • Raising new data on the system for updated machinery components
  • Completing monthly safety report cards
  • Responding to email queries

Essential skills / experience / qualifications:

  • Excellent organizational skills required - essential to succeed in this role
  • Basic IT Literacy skills - highly competent with data entry and answering emails etc.
  • Good communication skills - comfortable speaking with the suppliers/vendors on the phone and with engineers on site in person
  • Able to cope with a fast-paced and at times demanding working environment
  • Excellent motivation to learn and succeed with any training provided in the role
  • Experience using SAP systems for data management preferable but not essential
  • No specific education/experience/background essential if they are organized and have foundational skillset

For more information and immediate consideration please apply directly to this advert

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