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German Speaking Customer Service Advisor

CCA Recruitment Group
Posted 20 hours ago, valid for a month
Location

Gorebridge, Midlothian EH23 4LT, Scotland

Salary

£24,000 per annum

Contract type

Full Time

Health Insurance
Life Insurance
Employee Assistance
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a German-Speaking Customer Adviser in Edinburgh, offering a salary of £24,800 plus a £1,000 language allowance.
  • Candidates should have a passion for travel and problem-solving skills, with no specific years of experience required.
  • The role includes assisting customers with travel inquiries via phone, chat, and email, while working 37.5 hours a week with flexible shifts.
  • Employees enjoy benefits such as 33 days of annual leave, health insurance, performance bonuses, and travel perks.
  • The start date for this position is April 7, 2025, with a hybrid working model available.

?? German-Speaking Customer Adviser - Join A Fun, Travel-Loving Team in Edinburgh! ??????

Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !

?? Why You'll Love It Here:

?? £24,800 + £1,000 language allowance
??? 33 days of annual leave - more time for your own adventures!
?? Health cash plan, life & health insurance, and EAP
?? Monthly performance bonuses
?? Hybrid working & flexible shifts
?? Birthday cake, on-site gym, and epic team events
?? Travel perks

What You'll Do:

?? Help customers with travel enquiries via phone, chat, and email
?? Solve problems with empathy and efficiency
?? Stay updated on promotions and policies
?? Support your team on projects and huddles

When and Where:

?? 37.5 hours a week, Mon-Sun, shifts between 7 AM - 11 PM
?? German line hours: Mon-Fri, 8 AM - 4:30 PM
??Edinburgh - Onsite
?? Start Date: 7th April 2025

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.